CLE: Conflict De-Escalation Skills for Attorneys

The William S. Boyd School of Law and
the Saltman Center for Conflict Resolution
present

Conflict De-escalation Skills for Attorneys
September 19, 2014
2:00-5:00 p.m.
Approved for 3 CLE credits

This is a fun, fast-paced training session that provides participants with various highly effective and concrete techniques to understand and analyze conflict, improve listening skills, manage emotions, and to de-escalate conflict so that productive interactions can take place in the workplace, with your clients, with your colleagues and adversaries.  This course also serves as a solid foundation upon which to enhance your mediation outcomes. All of the techniques are based on cutting edge research and are used by sophisticated conflict professionals.  

REGISTRATION
To register for this event, click here.

PRESENTER
David M. Doto, Director, Conflict Transformation Institute of Coral Bridge Partners, LLC

David M. Doto had a distinguished legal career spanning two decades as a civil litigator and business legal consultant representing clients ranging from individuals to Fortune 100 companies in the state and federal courts of Pennsylvania, New Jersey, and Nevada. David is a Fellow of the Litigation Counsel of America, co-founded the LCA’s American Academy of Alternative Dispute Resolution, and is a former Chair of the organization.

David is currently the Director of the Conflict Transformation Institute of CoralBridge Partners, LLC, and additionally serves as a Judge Pro Tem in Clark County, Nevada, and as an adjunct professor at both the Saltman Center for Conflict Resolution in UNLV’s William S. Boyd School of Law, and the Straus Institute for Dispute Resolution in the Pepperdine University School of Law.

AGENDA
2:00-2:10 Introduction
2:10-2:20 Conflict Overview
2:20-2:30 Getting to Yes
2:30-2:40 Positions and Interests
2:40-2:50 Conflict Analysis
2:50-3:00 BREAK
3:00-3:20 Conflict Communication (Active Listening)
3:20-3:40 Managing Emotions ( The Core Concerns)
3:40-4:10 Difficult Conversation Techniques
4:10-4:20 BREAK
4:20-4:50 Conflict De-Escalation: W-A-M, E-A-R, B-I-F-F
4:50-5:10 Questions and Answers
5:10-5:20 Closing Remarks