America's Health Insurance Plans web site has a variety of information about HMO quality and the debate over regulation. For contrasting sources that collect HMO horror stories and negative news clippings, cartoons, etc. see: http://harp.org/
See also Man Succumbs To 7-Year Battle With Health Insurance, The Onion (Sept. 22, 2008).
The physician who Debra Moran sought out for treatment has the following website promoting her success with restorative microsurgery for treatment of peripheral nerve paralysisthis: http://jkterzis.com/
A thorough, in-depth primer on health insurance regulation is Timothy Jost, The Regulation of Private Health Insurance (2009).